Shipping policy
Shipping policy
Processing time
Orders are packed and posted within 3 working days (Monday to Friday, excluding UK bank holidays). We’ll email you once your order has been posted, with a tracking number if you chose a tracked service.
UK delivery
- Royal Mail Tracked 48: £2.95. Usually arrives 2-3 working days after posting.
- Free on orders of 2 or more decks.
US delivery
- Standard delivery (untracked): $7.99. Usually arrives 7-12 working days after posting, occasionally longer.
- Tracked delivery: $14.99. Usually arrives 5-8 working days after posting.
- You only pay shipping once, so any extra decks you add to your order ship for free.
- US import duty is already included, so there’s nothing more to pay on delivery.
Canada delivery
- Standard delivery (untracked): CAD 11.99. Usually arrives 7-12 working days after posting, occasionally longer.
- Tracked delivery: CAD 18.99. Usually arrives 5-8 working days after posting.
- You only pay shipping once, so any extra decks you add to your order ship for free.
- Single-deck orders have nothing more to pay on delivery. Orders of 2 or more decks may be charged Canadian sales tax and a Canada Post handling fee when they arrive. These charges are set by Canadian authorities and aren’t included in our price.
Other countries
We currently ship to the UK, the US and Canada only. You can still get Excuse My French on eBay, which delivers to most countries.
Delivery times
Delivery times are estimates and aren’t guaranteed. Busy periods, like the run-up to Christmas, and customs checks can add a few days.
Wrong address
Please check your address carefully at checkout. If an order is returned to us because of an incorrect or incomplete address, we’ll contact you to arrange resending, and postage may be charged again.
Lost or damaged parcels
If your tracked order hasn’t moved for 10 working days, or your untracked order hasn’t arrived 25 working days after posting, email us at hello@gamesafterhours.com with your order number and we’ll look into it. If your order arrives damaged, see our Refund policy.
Questions?
Email hello@gamesafterhours.com and we'll help.